Return & Exchange Policy

RETURN & EXCHANGE POLICY

At VEINTIUNO12, customer satisfaction is important to us.

Due to hygiene reasons, earrings cannot be returned or exchanged.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging.

We currently do not offer refunds for change of mind purchases.

For any issues regarding your order, please contact us and we will do our best to assist you.